Check out our most frequently asked questions below. If you still need help, please contact us here.
Shipping
When will my order ship?
Our usual processing times are between 3-5 business days*. Please note we print some items on-demand in Australia. These items may take a little longer while we print your items with love.
How long will shipping take?
Our orders are sent via Auspost eParcel with a fully tracked, signature-on-delivery service.
Within Australia: Shipping is a $15 flat-rate Australia-wide. 🚙 This is the same price if you order one or many items. We typically aim for about 7 to 9 business days for standard delivery. Of course, this can change depending on your location and local delivery service. Most of the time delivery is much quicker but some items are made-to-order which is why we provide larger estimates in case it's a busy period in the warehouse.
Rest of the World: Yes we do ship internationally! ✈️ Shipping is $45 (AUD) flat-rate via Auspost and takes anywhere between 1 to 4 weeks. It all depends on the destination and how efficient your local postal service is. Please note: the receiver is responsible for any taxes or duties that need to be paid according to the laws of the local country.
Returns
How can I make a return?
Unfortunately due to the nature of our business we are unable to offer returns for change of mind purchases at this time. If anything is damaged or faulty please get in contact and we will organise a replacement.